SYMPTOMS
If the user's number contains digit 3 on the right halve (after the central bars, including checksum digit), the EAN-13, EAN-8 and UPC-A barcodes generated from UPC/EAN/Bookland Fontware are rejected by some area barcode scanners such as PHP 4410. On the other side, not all scanners reject these barcodes. Many barcode scanners, such as PSC QS2500, read these barcodes and report the correct result.
CAUSE
Morovia has determined that the distance between 2 bars in digit "3" right encoding is incorrect. When the fonts were generated last time, the distance was reduced to 3X instead of 4X per UPC/EAN encoding standard.
RESOLUTION
We recommend that all customers who purchased Morovia UPC/EAN/Bookland Fontware between January 2004 and April 27 2005 to download the most recent version.
Click on the link below to download:
http://www.morovia.com/info/download-retail-link.asp?product_id=MFT-UEB
(LicenseTo and Registration code are required to retrieve the file)
Version V3.0.1 (released on April 27 2005) contains the fix. STATUS Morovia has confirmed that this is a problem in Morovia UPC/EAN/Bookland Fontware product. This issue does not appear in other Morovia programs, such as Monterey Barcode Creator and Barcode activeX.
MORE INFORMATION
To verify the issue existing in your product, create the barcodes with the following data and load them into scanner:
- EAN-13: 1333333333002
- EAN-8: 06023003
- UPC-A: 022222221193 (digit 3 as checksum)
Many scanners report that these are valid barcodes since they have some sort of fault tolerence built in.
APPLIES TO
- Morovia UPC/EAN/Bookland Fontware V2.0, V3.0.0
